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Privacy Policy
Table of Contents
Privacy & Security
Updated Jan 25, 2025
Privacy Policy
This Privacy Policy describes how innotive collects, uses, and protects your personal information when you use our services.
1. Information We Collect

Personal Information

  • • Name and contact information
  • • Company information and job title
  • • Payment and billing information
  • • Communication preferences

Technical Information

  • • IP address and browser information
  • • Device information and operating system
  • • Usage data and analytics
  • • Cookies and tracking technologies
2. How We Use Your Information

We use your information for the following purposes:

Service Operations

  • • Provide and improve our services
  • • Process payments and fulfill contracts
  • • Provide customer support
  • • Maintain service functionality

Communications

  • • Send service-related communications
  • • Marketing communications (with consent)
  • • Respond to inquiries and requests
  • • Provide updates and notifications

Legal & Security

  • • Comply with legal obligations
  • • Protect against fraud and security threats
  • • Enforce our terms and policies
  • • Resolve disputes and claims

Analytics & Improvement

  • • Analyze usage patterns and trends
  • • Improve service performance
  • • Develop new features and services
  • • Conduct research and analytics
3. Information Sharing

Important Notice

We do not sell your personal information to third parties for monetary consideration.

We may share your information in the following circumstances:

Service Providers

Third-party vendors who help us operate our business:

  • • Cloud hosting providers
  • • Payment processors
  • • Analytics services
  • • Customer support tools

Business Partners

When necessary to provide our services:

  • • Integration partners
  • • Technology vendors
  • • Subcontractors
  • • Professional service providers

Legal Requirements

When required by law or to protect our rights:

  • • Court orders and legal processes
  • • Law enforcement requests
  • • Regulatory compliance
  • • Protection of rights and safety

Business Transfers

In connection with business transactions:

  • • Mergers and acquisitions
  • • Asset sales
  • • Corporate restructuring
  • • Bankruptcy proceedings
4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

Data encrypted in transit and at rest

Access Controls

Strict authentication and authorization

5. Your Rights

Depending on your location, you may have the following rights:

Access & Correction

Request access to and correction of your personal information

Deletion & Portability

Request deletion or a portable copy of your data

Objection & Restriction

Object to or restrict processing of your information

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.

Cookie Types

  • • Essential cookies for site functionality
  • • Analytics cookies for usage insights
  • • Marketing cookies for personalization
  • • Preference cookies for user settings

Your Control

  • • Browser settings to block cookies
  • • Opt-out of analytics tracking
  • • Marketing preference controls
  • • Third-party opt-out tools

For detailed information about our cookie practices, please see our Cookie Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

Active Accounts

Data retained while account is active and for legitimate business purposes

Legal Requirements

Some data retained to comply with legal obligations and resolve disputes

Data Minimization

Regular review and deletion of unnecessary personal information

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

Safeguards

  • • Standard contractual clauses
  • • Adequacy decisions
  • • Binding corporate rules
  • • Certification mechanisms

Your Rights

  • • Information about transfer destinations
  • • Details of safeguards in place
  • • Right to object to transfers
  • • Complaint mechanisms
9. Children's Privacy

Age Restriction

Our services are not intended for children under 13 years of age.

Our Commitment

  • • No knowingly collecting data from children under 13
  • • Immediate deletion if discovered
  • • COPPA compliance measures
  • • Age verification processes

Parental Rights

  • • Contact us if child data discovered
  • • Request immediate deletion
  • • Review and correct information
  • • Refuse further collection
11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

How We Notify You

  • • Email notification for material changes
  • • Website banner announcements
  • • Updated "Last modified" date
  • • In-app notifications when applicable

Your Options

  • • Review changes before they take effect
  • • Contact us with questions or concerns
  • • Opt out of services if you disagree
  • • Request data deletion if needed
12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email

privacy@innotive.io

Address

208 Littleton Street Oakley CA 94561

Related Legal Documents

For complete information about our policies and your rights, please review our related legal documents.